Service Bulletin

Due to the overwhelming backlog of repairs, the service department will not be taking phone calls until further notice.

If you already know the numbers of the parts you need to order, we can take the order over the phone. Service technicians will not be available for phone calls.

Service breakdowns are available on Lionel's website at www.lionel.com/customerservice/service-documents/



Go directly to our online train and accessories parts catalog

WE ARE YOUR:
Lionel Authorized Service Station
MTH Authorized Service Center
Best K-LINE parts source


THE BEST PLACE TO FIND TRAIN PARTS!

The Parts and Service Department carries over 12,000 parts for Lionel trains, K-Line trains, MTH trains, American Flyer trains, LGB trains, accessories parts and much more!

**NEW**Part numbers listed in blue now have a picture of the part. We are diligently working to get all of our parts photographed for your convenience!

Get the quality repair and personalized customer service you deserve! As a Lionel and MTH factory trained authorized service station, you can be sure your valuable trains and accessories are safe with us! Simply package and ship your model trains to our Parts and Service department with a brief note of what the problem is along with your contact information, and our expert repair technician will do the rest! We have repaired model trains from around the globe and our knowledge of trains is unequaled! We specialize in Lionel, K-line and MTH, but repair most model trains and accessories.


Telephone calls to the Parts and Service Department are accepted on TUESDAY, WEDNESDAY, THURSDAY from 10:00am to 12:00 and 1:00 to 3:00pm **ONLY**so that we can focus on the large volume of repairs we receive.

***PLEASE BE PATIENT*** Dean is one of the best in his field and the phones are extremely busy. You may be placed on hold while he is attending other customers.


EMAIL is the quickest way to contact our Parts and Service Department as we try to answer all emails within 24 hours

  • Not sure what parts you need? Feel free to email us at dean@traindoctor.com with any questions. We can usually get back to you within 24 hours.
  • Our expert repair staff does everything from engine tune-ups to full restoration of your collectible train pieces.
  • We handle everything from pre-war to current production trains.
  • A Lionel factory trained service technician is available to repair all new Lionel and MTH electronic technology such as TMCC, Legacy, Proto 1 and Proto 2.
  • We specialize in Lionel but also carry parts for MTH (Rail King and Tinplate Traditions), American Flyer, LGB, Bachmann, Atlas, Aristo-Craft, Athearn, K-Line, and others.
  • CONTACT US FOR ALL YOUR REPAIR NEEDS!

Phone:

(989) 793-6887 10am - 3pm TUESDAY, WEDNESDAY, THURSDAY ONLY

Email:

dean@traindoctor.com

Fax:

(989) 793-2509
 

Mail:

Brasseur Electric Trains
410 Court Street
Saginaw, MI 48602